JOB WIN: Service Level Agreement

Service Level Agreement

The client delivers best practice in plasma protein therapies, quality, fractionation, purification, production, packaging and methods of drug delivery.

Haden Freeman has a service level agreement with a multi-national bio-pharmaceutical company. The agreement includes first line dial in and second line site visit support.

HFL’s controls team specifies, develops, tests, commissions and validates software for clients in the pharmaceuticals, chemicals, resource efficiency and general engineering sectors.